JOB DESCRIPTION


Job Title: Customer Service/Cashier
Reports to: Tavis Weber
Date: November 28 2016

Post Closing: December 10 2016


JOB PURPOSE

Customer Service/Cashier is responsible for selling bakery products in a timely and courteous manner while providing relevant information regarding ingredients and baking processes.


RESPONSIBILITIES

  • Provide courteous and knowledgeable customer service

  • Follow policies, procedures and guidelines for cash handling, opening/closing store procedures

  • Meet and exceed health and safety regulations/expectations

  • Uphold the standards Golden Hearth Bakery has set for service and quality

  • Assemble wholesale orders

  • Prepare baked goods as necessary

  • Maintain a clean workspace and assist in cleaning the facility

  • Assist periodically with special projects as required



REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

  • Experience in customer service

  • Excellent verbal communication skills to provide a high level of response to customer inquiries.

  • Ability to handle customer requests and ask for assistance when necessary

  • Experience with debit machine and POS cash register an asset

  • Experience balancing cash register

  • Display knowledge of baking, pastries, sourdough and a passion for local food

  • Experience with baking beneficial


WORKING CONDITIONS & PHYSICAL REQUIREMENTS

  • The hours for this position are from 6:00 a.m. to 2:00pm on Saturdays. There may be some variation of these hours.

  • Ability to work in a fast paced and high temperature environment

  • Ability to stand (be on feet) for long periods of time


CONTACT INFORMATION

Please submit resume to info@goldenhearth.ca or deliver in person to the bakery at 343 King St. E., Kitchener, Ontario.